Whether we’re in professional situations or personal ones, life is not always lived without conflict. If you lead a team (or even your home) you know that sometimes difficult and loaded conversations are inevitable. Does the idea of this type of conflict make you tailspin into worry, fear and anxiety?


Join us as Faye Freeman-Smith, Director of Student Counseling Services at Heartland Community College and owner of Counseling Resource Institute walks us through how we can de-escalate and de-stress even the most difficult conversations.
This meeting starts at 11:30 a.m. and is our tenth virtual workshop and meeting on Zoom. This is an interactive meeting with time for Q&A. You must register the day before the event at 11:30 a.m. to attend. Up to 100 members and guests may attend this event.
This meeting is free for PWMC members. First-time guests are free and a $25 fee is assessed for subsequent meetings. Invoices will be sent via email. You may become a member by visiting our website, pwmcinc.org/membership-information

Freeman-Smith is an administrator at Heartland Community College in Normal, Illinois. She created the college’s counseling center and services in 2011 and continues to serve there as the Director of Student Counseling Services. She owns and operates a private practice, Counseling Resource Institute in Bloomington, Illinois. She provides face-to-face and online psychotherapy. She has a master’s degree in Community Mental Health Administration and Counseling and a bachelor’s degree in Psychology. She is a Licensed Clinical Professional Counselor in the state of Illinois. Her credentials are: Board Certified Tele-Mental-Health Counselor (BC-TMH), Approved Clinical Supervisor (ACS), Certified EMDR therapist, Certified Problem and Compulsive Gambling Counselor (PCGC), Certified Anger Management Specialist-II. She has worked for the U.S. Army as a Substance Use Counselor and is currently renewing her addictions credentials. Her scope of practice includes individual and group psychotherapy, both face-to-face and online. Her counseling services focus on Anxiety, Stress, PTSD, Trauma, Depression, ADHA, Grief, Addictions including Gambling and Internet, Relapse Prevention, Spiritual Issues and Anger Management. Other services include Training, Presentations, Supervision and Consultation.  Freeman-Smith has served as an advisor for the Higher Education Mental Health Alliance assisting in the development of a Distance Counseling Guide for college campuses nationwide. She also serves as a distance counseling consultant nationally. She contracts with Illinois Lawyers Assistance Program to provide Judges, Lawyers and Law Students mental health and addiction services. She has been a volunteer in the Bloomington/Normal Community for more than 25 years. She currently serves as an Advisory Board Member for Lincoln Christian University Master’s Counseling program (CACREP Standard’s reviewer) She is a Mental Health Advisory Board member for the McLean County Health Department. She is a founding member of the Black Business Alliance and is a past president. She has served on the Boards of Illinois Council of Problem Gambling, The Bloomington Normal Boys and Girls Club, McLean County Extension Council, Unity Center, Great Plains Life Foundation and is a Founding Board Member for McLean County’s Multicultural Leadership Program. She helped to start Bloomington/Normal’s first African American Radio Station, WXRJ 94.9FM. A YWCA 2017. Freeman-Smith is a Women of Distinction award winner for Excellence in Social Services. She is a member of Delta Sigma Theta Incorporated and The Links Incorporated. She is married to Wayon Smith Jr. and they have two children, Wayon Smith III and Dr. Melissa Smith.